Your questions, our answers

Frequently asked Questions




I did not find information from which metal knives, graters, etc. were made for the LEPSE Gamma-7-01 combine. I will be grateful for clarification.


Carbon tool steel У8, У9, У10, allowed for food processing.






Tell me, please, what is the capacity of the Lefes Coffee grinder "The Old Mill"? The mill mechanism is made of what? How conical it is or not. I want to know more information about it before I order it.


Movable millstones are produced by casting from steel 35ХГСА with additional machining. The fixed millstone is also made of steel, but is produced by pressure. Therefore, both parts have good hardness. The capacity is 50 grams.






How to order components for LEPSE products (Bulgarian, grinder, grater, pump, etc.)?


You can buy parts and spare parts in the Technical Center "OLYMPUS" (Kirov, Lenina, 20) by phone: (8332) 64-45-74, 38-46-20, 35-43-63. Also applications are accepted by e-mail: vyatkaolymp@yandex.ru. In the application, please indicate your contact details, what you want to purchase, the method of payment and delivery. Work with cash on delivery.






Are the nozzles from "Gamma-7" to "Gamma-2"?


Unsuitable






How much will the delivery to Perm transport company "Business Line" cost?


The cost of delivery can be calculated in the online store, which does not oblige to make a purchase. On average, the cost of delivery in Russia is from 300 to 1000 rubles, the price is affected by the weight of the shipment and the delivery address.


How is the purchase through the Jur?




When registering in your personal account, you need to select the Buyer Group "Legal entity".


 


And after the choice of products during the purchase, a questionnaire will open, in which the fields marked with an asterisk are required.


 


How can I track the delivery of my order?


After the shipment, the receipt number (track number) will be sent to your e-mail address, where you can track where your cargo is at the website of the transport company (or on the Russian Post website).






Has my payment come?


All the money that has arrived on our settlement account, we can see on the next business day.






Do you export products abroad?


The Internet-shop works only in the territory of the Russian Federation.






Is it safe to transfer money with a card?


Payment by card is made on the site of Sberbank, which guarantees the security of your transfers.






Is it true that the components from China?


The entire production cycle is carried out at our factory.






How do I know the status of my order?


Extraction




How to pick up the goods by courier?


Power of attorney








When will my order be shipped?


After we see your payment, the goods go to the packaging. The goods are delivered to the terminal TK as the car body is filled.




What is the difference between Gamma-7 and Gamma-2?


"Gamma-7-01" has 4 complete sets:


Set No. 1-6 nozzles


Set No. 2-3 nozzles


Set No. 3- 2 attachments


Set №1- 1 attachment


"Gamma-2" goes in one version - 2 nozzles (meat grinder and vegetable cutter).


"Gamma-2" is already positioned as a "semi-professional" (more powerful)


Description and technical characteristics can be viewed on the site in the section "Products"






How to order in the online store?


You can read the instruction on placing the order here.


 


From what material are the gears made in the reducer of the meat grinder "Gamma-7"?


High quality plastic






Made a mistake in the order, chose the wrong payment method, how to be?


You need to log in to My Account, make a refusal and then place a new order




Is there a discount on the products?


Discounts are given from the order amount, exceeding 150 000 rubles.


For wholesale purchase, contact the sales office (8332) 23-64-00






Why do we need passport data when placing an order?


The data is necessary to receive the goods in the terminal of the TC in your city






Grater TR-2 suitable for solid apples?


Yes




Is there dust protection in the power tool?






 Where to buy products of JSC "LEPSE"?


The list of partners for Rossi can be found here http://www.lepse.com/products/buy.php




Can I pay for the goods in the mail? Working with cash on delivery?


Our company works only on 100% advance payment. Payment details can be seen on this page.