Terms and definitions
Rules of sale of JSC LEPSE goods in remote way with the use of interenet-shop shop.lepse.com
Terms and definitions used in these rules:
Internet-shop is the website owned by JSC "Electric machine building factory "LEPSE", with a domain name in Internet network - shop.lepse.com. Order is a formal Buyer's inquiry for purchasing of the goods chosen by the Buyer on the site and their delivery to the stated address.
Buyer is a person having the intention to order or get the goods or the person ordering, getting goods displayed on website shop.lepse.com or the ona specified as the recipient of Goods using the Goods purchased on website shop.lepse.com only for the personal, family and other needs which aren't connected with conducting a business.
The seller is JSC LEPSE.
Sale of goods in a remote way is the sale of Goods under the contract of retail purchase and sale signed on the basis of familiarization of the buyer with the description of Goods offered by the seller in the form of material contained in catalogs, handouts, booklets or submitted on pictures with use of the information and telecommunication network "Internet", or the in different ways excluding a possibility of direct acquaintance of the buyer with Goods or a sample of Goods at conclusion of such a contract.
The website is shop.lepse.com. The seller places information on the Goods on the Website and processes the orders for these Goods which Buyers leave on the website. Payment and delivery terms for these orders are also placed on the website.
Delivery agent is the third party rendering services for the delivery of Goods to Buyers under the contract with the Seller.
Goods are objects of a material world which isn't withdrawn from civil circulation and offered by the Seller for sale on the Website.
1. General conditions
1.1. Ordering Goods in the internet-shop, the Buyer agrees with the rules of sale of Goods (further – "Rules") stated below.
1.2. The present rules, also information on Goods provided on the Website are the public offer according to Art. 435 and p. 2 of Art. 437 of the Civil Code of the Russian Federation.
1.3. Provisions of the Civil Code of the Russian Federation about retail purchase and sale (§2 chapter 30) as well as the Law of the Russian Federation "On Protection of Consumer Rights" No. 2300-1 dated 07.02.1992 and other legal acts adopted according to them are applied to the relations between the Buyer and the Seller.
1.4. The seller reserves the right to unilaterally make changes to the Rules publishing them on the Website shop.lepse.com in this connection, the Buyer undertakes to monitor such changes ion a regular basis.
1.5. The buyer agrees with the Rules by clicking the button Order at the last stage of placing the Order on the Website.
2. Registration on the Website
2.1. To place an Order the Buyer needs register on the Website.
2.2. The seller does not bear responsibility for accuracy and correctness of information provided by the Buyer when registering on the Website.
2.3. The Buyer undertakes not to disclose to third parties the login and the password specified at his registration on the Website. In case of the Buyer suspects his login and password are not or there is a possibility of their unauthorized use by the third parties, the Buyer undertakes to notify immediately on it the Seller by sending e-mail to a contact electronic mailbox email@example.com.
3. Registration and terms of Order execution
3.1. The order can be placed by the Buyer on the Website.
3.2. When placing the Order the Buyer has to specify the following information:
- Full name of the Buyer or recipient of the Order;
- Address for delivery of the Order;
- contact phone number;
- e-mail address.
3.3. After placing the Order information on the expected delivery period of the Order is provided to the Buyer. The specified date depends on availability of the ordered Goods in a warehouse of the Seller, time necessary for processing of the Order, on the address and the region of delivery.
The expected delivery period of Goods to the Buyer is indicated on the Website at the time of execution of the Order. Deadlines of obtaining the Order by the Buyer depend on the address and the region of delivery, the selected Delivery service, and directly do not depend on the Seller.
3.4. If the Seller has no necessary quantity of the ordered Goods in stock, the Seller informs the Buyer about it by sending electronic message or a phone call. The buyer has the right to agree to accept Goods in the quantity available at the Seller's or to cancel this position from the Order. In case of non receipt of the Buyer's response of within 2 calendar days the Seller reserves the right to exсlude these Goods from the Order.
3.5. The seller has the right to refuse to the Buyer n the conclusion of the contract of purchase and sale and execution of the Order, if the Buyer has already placed and did not receive other Orders from the Seller.
3.6. All information materials presented on the Website have a reference nature and can not fully give reliable information about properties and characteristics of Goods. Characteristics of Goods which are submitted in the internet-shop are subjected to constant changes, and therefore the description of a concrete product on the Website can not coincide with actual parameters of such product which is in sale. In order to avoid controversial situations relating to the properties and characteristics of the Goods, the Buyer must contact the Seller for further information before completing the Order.
4.1. Ways of delivery of Goods are specified on the Website in section "Delivery of Goods".
4.2. The seller will make every effort to meet the delivery deadlines indicated on the Site, however, delays in delivery are possible due to unforeseen circumstances that occurred not out of the fault of the Seller.
4.3. The risk of accidental loss or accidental damage of the Goods passes from the Seller to the Buyer from the moment of transfer of the Goods by the Seller to the Delivery Service. In case of non-delivery of the Order, the Seller refunds to the Buyer the cost of the Order Prepaid by the Buyer after receipt of confirmation of the loss of the Order from the Delivery Service.
4.4. The cost of delivery of each Order is calculated individually, depending on its weight, region and way of delivery, payment form, and it is specified at the last stage of processing the Order on the Website.
4.5. Upon delivery the Goods are handed to the Buyer or the person specified as the recipient of Goods.
4.6. In order to avoid fraud cases and also to fulfill the obligations provided for in paragraph 4.5. Rules, when handing over the prepaid Order, the person delivering the Order has the right to request a document certifying the identity of the person receiving the Goods, and also specify the type and number of the document provided by this person on receipt to the Order. The seller guarantees the confidentiality and protection of the personal information of the person receiving the Goods.
4.7. The terms allotted by the Seller for receiving the Order by the Buyer from the Delivery service are limited and are specified at completing the Order at a stage of the choice of the corresponding way of delivery.
4.8. Non receipt of the Order within the time specified in paragraph 4.7. of the Rules are considered to be the refusal of the Buyer from the execution of the contract of sale and is the basis for cancelling the Order by the Seller. If the non-received Order was prepaid, the money will be returned to the Buyer, less the cost of shipping the Goods to the Buyer and back to the Seller.
4.9. The seller is not responsible for the increase in the delivery time by the Delivery Service, as they are not directly dependent on the Seller.
5. Payment for Goods
5.1. The price of Goods is specified on the Website. In case of the incorrect indication of the price of the Goods ordered by the Buyer the Seller informs the Buyer for order confirmation at the appropriate price or cancellation of the Order as soon as possible. If it is impossible to contact the Buyer this Order is considered cancelled. If the Order has been paid, the Seller returns to the Buyer the amount of money paid for the Order.
5.2. Price of the goods on the Website can be changed by the Seller unilaterally (actions, discounts, etc.). At the same time, the price of the Goods indicated in the invoice-offer, which is sent to the address of the Buyer after completing the Order, shall be valid within the validity period of such an offer.
5.3. The order is taken in processing by the Seller only after the Buyer's funds are credited to the Seller's settlement account.
5.4. The Seller has the right to give the Buyer discounts for the Goods and implement a program of bonuses. Types of discounts / bonuses, order and conditions of their accrual are specified on the Website.
5.5. The Seller has the right to establish discounts in order to promote a particular method of payment or delivery of the Goods.
6. Rights and obligations of the Buyer and the Seller.
6.1. Return of goods of appropriate quality.
6.1.1. The buyer has the right to refuse the ordered Goods of a propper quality before it is transferred to the Delivery Service, and after receiving the specified Goods - within 7 days, apart from day of purchase of Goods. Return of Goods of a propper quality is possible in case its ready-for-sale condition, consumer properties are preserved as well as documents confirming the fact and conditions for the purchase of the specified Goods.
6.1.2. The Buyer shall not be entitled to refuse the Goods of proper quality, having individually defined properties, if the Goods specified can only be used by the Purchaser who acquires it.
6.1.3. If the Buyer refuses the Goods of the proper quality, the Seller shall return the cost of the returned Goods to him, minus expenses on delivery of Goods to the Buyer and return of Goods to the Seller not later than in 10 days from the date of receipt by the Seller of the written statement of the Buyer.
6.1.4. The returned Goods of appropriate quality can be replaced upon agreement between the Seller and Buyer by similar Goods. At the same time, the purchase of a new product is carried out by concluding a new sales contract for the Goods in accordance with the Rules. In this case, the amount of money to be returned by the Seller to the Buyer for the returned Goods of appropriate quality upon agreement between the Seller and the Buyer may be offset against payment for the new Goods.
6.2. Return of goods of impropper quality.
6.2.1. The buyer can return Goods of impropper quality to the manufacturer or the Seller and demand the return of the paid sum of money during the warranty period, the expiration date or, if such a period is not established, within a reasonable period not exceeding two years. The buyer may also require replacement of the Goods of inadequate quality or elimination of defects.
6.2.2. In case of Buyer's refusal from the purchase and sale contract and the presentation of a demand for the return of the amount of money paid for the Goods, the value of the Goods shall be returned to the Buyer within 10 days of the receipt by the Seller of the Goods returned by the Buyer and the Buyer's written application.
6.3. Return of money.
6.3.1. Money is refundable in the way that was used by the Buyer when paying for the Goods. Payments through the systems, the reverse transfer of funds for which it is impossible, are returned using the postal services (financial services) of FGUP "Russian Post". When paying cash to the courier of the Delivery Service, money is returned to the payer's settlement account.
6.4. Procedure of actions in case of violation by the Seller of the condition of the assortment(re-sorting).
6.4.1. In case of detection in the Order of the Goods which are not corresponding to the ordered range (re-sorting), the Buyer has the right to refuse these Goods and to demand replacement by Goods in the assortment provided by the Order or to carry out return of Goods of the Seller and to demand return of the money paid for Goods.
6.4.2. The goods transferred to the Buyer in defiance of a condition about the range are subject to return to the Seller. In case the Buyer accepts these Goods, the Seller shall be entitled to require thw Buyer to pay for these Goods at the price set by the Seller for these Goods on the Website on the date of transfer of the Goods. If actually transferred Goods are absent in the assortment of the Seller presented on the Website oon the date of transfer of the Goods, these Goods are paid for the price agreed with the Seller.
6.4.3. Replacement of the Goods which do not correspond to the Order on the range is carried out by execution of the new Order by agreement between the Seller and Buyer taking into account the cost of actually not transferred Goods.
7. Intellectual property.
7.1. All text information and graphics regarding Goods and being on the Website are the property of the Seller and/or his contractors.
8. Guarantees and responsibility.
8.1. The Seller shall not be liable for any damage caused to the Buyer as a result of improper use of the Goods ordered on the Website.
8.2. The Buyer undertakes not to use the ordered Goods for business purposes.
9. Personal data.
10. Other conditions.
10.1. Relations between the Buyer and the Seller are regulated by the law of the Russian Federation.
10.2. In case of questions and claims from the Buyer he has to address the person responsible for work with the Buyers by phone or through the Feedback form on the Website. All arising disputes which are not settled by negotiation or in a claim order shall be considered in accordance with the law of the Russian Federation.
10.3. Recognition by the court of the invalidity of any provision of these Rules does not involve the invalidity of the remaining provisions of the Rules.